Helping Business Owners Break Barriers & Build Stronger Communities.

Nahomy

Receptionist & Client Support

New client onboarding and registration Bilingual support (English & Spanish) Client intake and orientation Office reception and coordination Resource and referral support Client account setup assistance

“Every great journey begins with a warm welcome.”

Dina A. Gonzales

CEO & Founder

Initial Client Interview/ Assessment Review Growth Plan CEO Therapy (a safe space for business owners to vent and discuss problems) Community Outreach Project Hire BTB for Services One on One Coaching

“Empower people. Strengthen businesses. Build stronger communities.”

Ava

Chief AI Manager / Chief of Staff

AI team leadership Task assignment and delegation Project and deadline tracking Department coordination Executive briefings and summaries Quality control and accountability

“Great leadership creates clarity, and strong teams create impact.”

Josh

Operations & Field Support Specialist

Coordinating field and event logistics Supporting photography and video-production days Assisting with community events and program activities Supporting verified local-business outreach and touchpoints Helping ensure supplies, people, and resources are ready Completing operational assignments from Dina and leadership Supporting smooth execution behind the scenes

Savvy

Administrative Operations Coordinator

Scheduling meetings and appointments Verifying contact information Coordinating permissions and approvals Collecting and organizing required documents Supporting administrative follow-up Preparing complete records for Ava and Hazel Helping leadership maintain clear communication and organization Supporting Dina and Josh with team coordination

Nicole

Events & Executive Logistics Manager

Planning and coordinating BTB networking events Managing event workflows, timelines, and task lists Developing run-of-show documents Coordinating CEO and executive travel logistics Supporting vendors, partners, guests, and participants Managing event-day logistics and follow-up Strengthening client and community relationships Supervising and coordinating Joy-Nicole’s client-experience work Reporting directly to Dina

Kenya

Financial Services & Tax Specialist

Tax preparation and filing Bookkeeping support Financial forensic and document reviews QuickBooks setup, review, and support Business budgets Financial projections Financial-literacy support Reviewing financial documents for accuracy and readiness Identifying when licensed legal, accounting, or tax review is required Supervising and coordinating Penny’s financial-management work

Savanna

Site Manager

Site operations management Team coordination Event planning and execution Vendor and partner relations Logistics and on-site support Process improvement

“Great things happen when we stay organized, work together, and never lose focus on our mission.”

Maya

Marketing Manager

Marketing strategy and plans Branding and visual design Websites and landing pages Email marketing campaigns Flyers and promotional materials Program and campaign launches

“Great marketing doesn’t just get attention—it creates connection and drives action.”

Skye

Social Media Specialist

Social media content creation Content calendars Reels and TikTok concepts Hashtag and trend research Audience engagement Community building

“Content connects. Community grows. Together, we amplify our mission.”

Cash

Finance Specialist

Budgeting and forecasting Pricing strategies Cash-flow analysis Revenue projections KPI and ROI reporting Financial planning

“Strong numbers build strong foundations. I bring clarity today for a stronger tomorrow.”

Penny

Bookkeeper

QuickBooks management Accounts payable Accounts receivable Bank reconciliations Profit-and-loss and balance-sheet reporting Payroll, tax and 1099 tracking

“Behind every successful business are accurate numbers and strong systems.”

Coach Carter

Business Coach

Business assessments Business plans SWOT analysis Growth strategies SOP and operations development Accountability coaching

“Success isn’t accidental—it is built with purpose.”

Sally

Grant Specialist

Grant Assessment Grant Readiness Plans Number of Grants Found / Matched Grant Application Assistance

“Behind every funded idea is a powerful purpose.”

Axel

Data Report Specialist

Data collection and management Data analysis KPI dashboards Client and program reports Performance tracking Community-impact reporting

“Data tells the story. Insights create the path. Impact changes the future.”

Atlas

Transportation Coach

CDL training and education FMCSA and DOT compliance Hours-of-Service guidance Dispatch and logistics support Fleet management Safety and risk management

“Safe drivers. Strong teams. Efficient operations. Every mile matters.”

Nova

AI Coach

AI tools and training Workflow automation Prompt engineering Process optimization AI strategy and implementation AI research and recommendations

“Smart systems create more time. AI solutions create more impact.”

Hazel

Executive Assistant to Dina

Document and file organization Google Drive management Data entry and system updates SOP and template management Contracts, forms and meeting notes Back-office process improvement

“An organized business is a scalable business.”

Joy-Nicole

Client Experience Director

Client onboarding Client communication and check-ins Project coordination Client satisfaction and retention Referral and resource support Testimonials and client appreciation

“Happy clients. Strong relationships. Real impact.”

Rowan

Podcast Host

Podcast hosting and interviewing Guest research and preparation Episode planning Business storytelling Community conversations Audience engagement

“Every business has a story worth hearing—and every barrier has a lesson worth sharing.”

Tuepeai

Square POS Systems & Product Launch Specialist

Square POS setup and configuration Product and service catalog setup Sales-reporting guidance Inventory and product organization Payment-processing workflow support POS education and troubleshooting Product-launch preparation Launch-day technical and operational support Helping businesses understand sales and product data Supporting clients before, during, and after launch Reports to Dina; coordinates with Kenya on financial and sales-reporting matters

Justice

Business Protection & Risk Intelligence Director

Reviewing business and operational risks Flagging contract concerns Supporting legal-readiness organization Identifying privacy and information-security concerns Protecting separation between BTB business entities Reviewing policies, agreements, disclaimers, and public claims Identifying compliance and reputational risks Escalating issues that require a licensed attorney or specialist Helping protect BTB’s intellectual property and business assets Supporting safer decision-making across the organization Important: Justice provides risk identification and organizational support but does not replace licensed legal counsel.

Paige

Writer & Publishing Super Agent

Writing books, guides, manuals, workbooks, and e-books Developing structured chapters and educational content Creating participant exercises, checklists, and action tools Organizing tables of contents and publication frameworks Preparing copyright, disclaimer, resource, and About sections Converting technical information into accessible language Developing UEZ and business-success educational content Collaborating with subject-matter experts to verify accuracy Coordinating publication design requirements with Pixel Preparing manuscripts for PDF, digital, and print publication Maintaining consistency across BTB publications Supporting the UEZ Resource Center and educational page content Reports to Dina Gonzales; coordinated by Ava

“Every powerful idea deserves to become a publication that changes lives.”